❓ Frequently Asked Questions
31takabet FAQ — Answers to All Your Questions
Accounts, deposits and withdrawals, bonuses, cricket betting, and security — everything you want to know is right here.
Related Q&A
31takabet receives many questions from players in Bangladesh every day. From opening an account to depositing via bKash, betting on BPL matches, or understanding bonus terms — this page brings together accurate and straightforward answers to each topic. Browse the question groups to find the answer you need.
Account and Registration
Account
To open an account at 31takabet, you need an active mobile number, a valid email address, and you must be at least 21 years old. The registration process is completed entirely online and no paperwork needs to be submitted. Register with accurate information and keep your account secure.
No, under 31takabet's rules each person may hold only one account. Opening multiple accounts violates the platform's policy and may result in account suspension. If you have trouble accessing your account, contact our support team via live chat.
Use the "Forgot your password?" option on the login page. Enter your registered email or mobile number and password reset instructions will be sent to you. If you still have trouble, contact 31takabet support via 24/7 live chat — they will assist you quickly.
After registration, 31takabet may ask you to verify your identity. In that case, you will need to upload a clear photo of your national ID card or passport and, if required, a selfie. Once verification is complete, your account will be fully active and you will be able to make withdrawals without any issues.
Deposits and Withdrawals
Payment
Deposits from bKash to 31takabet are usually instant — in most cases the balance is added to your account within a few minutes. The minimum deposit amount is ৳100. Use the correct payment number and reference number when making a deposit, otherwise there may be a delay.
Yes, 31takabet supports both Nagad and Rocket mobile banking methods. You can also deposit via Upay and bank transfer. The minimum deposit amount for each method is ৳100. Choose the method you prefer — the process is equally straightforward.
Withdrawals at 31takabet are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. If your account is verified and the bonus wagering requirements have been met, withdrawals are processed as quickly as possible.
31takabet itself does not charge any fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transfer charges — this depends on the policy of the respective mobile banking provider. Bank transfers may also carry the bank's own fees.
If your withdrawal has not been processed after more than 2 hours, contact 31takabet's 24/7 live chat directly or email [email protected]. Providing your transaction ID and the amount will help resolve the issue quickly.
Games and How to Play
Gameplay
To bet on BPL (Bangladesh Premier League) matches at 31takabet, log in to your account, select BPL from the cricket section, choose your preferred match and bet type (match winner, top batsman, etc.), set your stake, and confirm the bet. You can place bets both before the match starts and while it is in progress.
Yes, all live casino games at 31takabet run smoothly in a mobile browser. There is no need to download a separate app — just visit the site from your smartphone's browser. Live table games from Evolution Gaming and Ezugi are fully optimized for mobile.
RTP (Return to Player) is the theoretical long-term return rate of a slot game. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — but this is an average across millions of spins, not a single session. All games at 31takabet are certified and fair play is guaranteed.
Among Bangladeshi players at 31takabet, PG Soft's Fortune Tiger, Fortune Rabbit, and Mahjong Ways, Pragmatic Play's Gates of Olympus and Sweet Bonanza, and JILI's Fortune Gems and Super Ace are particularly popular. Spribe's Aviator crash game is also a strong favourite. See all games in the slots section.
31takabet offers a variety of cricket betting markets including match winner, toss winner, top batsman, top bowler, innings total, and over/under. BPL, IPL, T20 World Cup, and ICC tournaments are all covered. Odds are updated in real time for live betting.
Bonuses and Promotions
Offers
When you make your first deposit after opening a new account, 31takabet gives you a 100% welcome bonus — up to ৳20,000. For example, if you deposit ৳1,000 your bonus is ৳1,000, giving you a total balance of ৳2,000. The wagering requirement for the bonus is 25x. The bonus is added automatically.
A 25x wagering requirement means you must place bets totalling 25 times the bonus amount. For example, if you receive a ৳1,000 bonus, you need to complete a total of ৳25,000 in bets. Once this condition is met within the specified period, you can withdraw your winnings.
There is no separate registration needed to join the 31takabet VIP program. Your level advances automatically as you play regularly. There are five levels — Bronze, Silver, Gold, Platinum, and Diamond. At the Diamond level, weekly cashback can reach up to 0.8%.
31takabet occasionally offers special promotional voucher codes that can be used to receive extra bonuses or free bets. When you receive a voucher code, enter it in the designated field at the time of deposit. The validity and terms of each voucher may vary by offer.
VIP program members receive cashback on their net losses each week. Cashback rates are 0.2% at Bronze level, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and up to 0.8% at Diamond level. Cashback is generally added automatically at the start of each week.
Security and Responsible Gaming
Security
Yes, 31takabet uses SSL encryption technology to keep your personal information and financial transactions secure. Games are regularly audited to ensure fair play. Our goal is to provide a safe and reliable gaming environment.
No, 31takabet is for people aged 21 and above only. Opening an account for minors is strictly prohibited. A national ID card or passport may be used to verify age. Responsible gaming is one of our top priorities.
Yes, 31takabet supports responsible gaming. If you want to take a break from playing for a period of time or wish to self-exclude, please contact us via 24/7 live chat or at [email protected]. Our team will assist you. Learn more on the responsible gaming page.
31takabet keeps your personal information under the highest level of protection. All data is transferred using SSL encryption and your information is never sold or shared with third parties. Visit our privacy policy page for more details.
For any issue at 31takabet, direct support in Bengali is available 24/7 via live chat. You can also email [email protected]. Our support team works to resolve your problems as quickly as possible.
Still have questions?
Our Bengali-speaking support team is by your side 24 hours a day, 7 days a week.
Email: [email protected] | For ages 21 and above