31takabet Privacy Policy

1 Registration and Account Information

When you open an account at 31takabet, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Information related to preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)

2 Identity Verification Information

To ensure responsible gaming and prevent financial fraud, we may collect the following documents to verify your identity:

• National Identity Card (NID) or passport copy
• Proof of residence (utility bill or bank statement)
• Information required for payment method verification

This information is used solely for the applicable verification process and is stored on secure servers.

3 Automatically Collected Information

When you visit the 31takabet website, our system automatically collects certain technical information:

• IP address and location data (up to country level)
• Browser type and version
• Device information (operating system, screen resolution)
• Pages visited and session duration
• Referral URL
• Information obtained from cookies and similar tracking technologies

4 Transaction and Gaming Information

As part of monitoring your account activity, we collect:

• Deposit and withdrawal history
• Gaming session information and betting history
• Bonus usage information
• Gaming behavior and preferences

8 Sharing Information with Third Parties

31takabet never sells your personal information to third parties. However, information may be shared in the following cases as required for service operations:

• Payment Processors: with bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions
• Technology Partners: technology service providers for platform operations and security
• Game Software Providers: gaming session data — solely for game operations
• Law Enforcement Agencies: in cases of valid legal orders or regulatory requirements

Each third party operates under a confidentiality agreement with us and may use information only for specified purposes.

9 International Data Transfer

Your information may be stored on servers outside Bangladesh. In such cases, we ensure that international-standard data protection practices are followed. SSL encryption technology is used during data transfer, keeping your information fully secure.

11 Technical Security

31takabet uses industry-standard security technology to keep your information safe:

• 256-bit SSL (Secure Socket Layer) encryption — for all data transfers
• Secure server infrastructure and firewall protection
• Regular security audits and vulnerability assessments
• Two-Factor Authentication feature
• Suspicious activity monitoring system
• PCI DSS compliant processing for payment information

12 Data Retention Period

We retain your information only for as long as necessary:

• Active account information — for as long as the account remains active
• Financial transaction records — for a minimum of 5 years (legal requirement)
• Identity verification documents — up to 3 years after account closure
• Gaming history — linked to the user's account

Certain information may need to be retained for an extended period to meet legal obligations and prevent fraud.

15 Age Verification Policy

31takabet strictly prohibits use of the platform by anyone under the age of 21. We do not intentionally collect any information from minors. Age verification during registration is mandatory.

If we become aware that a minor has provided information in our system, we will immediately delete that information and close the associated account. If a parent or guardian suspects that their minor child has registered on this platform, please contact us.